AI Chatbots & Automation
AI chatbots and automation from Software Tech answer customers instantly, capture every lead and take repetitive admin off your team’s plate — with a person always able to step in.
Overview
You do not need to understand the technology to benefit from it. We look at where your business loses time — answering the same questions, copying data, chasing follow-ups — and set up reliable AI chatbots, AI agents and automations to handle it.
A website or WhatsApp assistant can answer common questions 24/7, qualify enquiries, book appointments and pass hot leads to your team. Behind the scenes, automations save every lead to your CRM or Google Sheet, send instant replies and reminders, create invoices and produce reports without anyone lifting a finger.
Every assistant is trained on your own information, follows your tone and knows when to hand over to a human. We connect it to your existing tools, monitor its answers and keep improving it. For bigger systems, we build custom software with AI built in.
What's included
Everything you need from our ai chatbots & business automation service, delivered by one in-house team.
Answers questions, qualifies leads and books calls 24/7.
WhatsApp Business assistant, broadcasts and follow-ups.
Assistants that research, draft, sort and take actions for your team.
Every enquiry saved to CRM or Sheets with instant alerts.
Zapier, Make and n8n workflows connecting your tools.
Dashboards and scheduled reports that build themselves.
Our process
A clear, collaborative process with your approval at every key step.
Map repetitive tasks and customer questions.
Plan conversations, handovers and integrations.
Set up assistants and automations on your data.
Review conversations and refine regularly.
Tools & platforms
FAQs
We train assistants on your approved information, set clear limits and hand over to a person when a question falls outside what they know. Conversations are reviewed and improved.
Yes. We set up assistants on WhatsApp Business as well as your website, Facebook Messenger and Instagram.
Most popular tools connect, including Google Workspace, Microsoft 365, HubSpot, WooCommerce, Shopify, Calendly, Xero and many CRMs.
We use reputable providers, limit data access to what is needed and follow good data-protection practice. We can discuss specific requirements with your team.
Simple automations can be live within days. Chatbots and multi-step workflows usually take two to four weeks including testing.
Related services
Web apps, portals, dashboards and integrations built around your workflow.
Automated flows and newsletters that turn subscribers into repeat customers.
Fast, mobile-first websites built to rank on Google and turn visitors into enquiries.
Free consultation
Book a free 30-minute consultation. We will review your goals and current setup, then recommend a clear plan with fixed costs.